First time Accounts: Pro Forma basis.
Existing Customers: Strictly 30 days from date of invoice.
Orders placed with Stourbridge Glass Engravers constitute acceptance of our conditions of sale.
Notice must be given to ourselves within three working days of delivery, if damage was not apparent at the time of delivery. No credit note will be issued where goods are in a doubtful condition. Claims not made within three working days cannot be accepted.
CLAIMS FOR SHORTAGE OR NON-DELIVERY
Claims must be made to ourselves within five working days of invoice date. Claims not made within five working days cannot be accepted.
RETENTION OF TITLE
It is a condition of sale that beneficial title to any goods supplied by Stourbridge Glass Engravers does not pass ot the purchaser until payment has been received in full.
VALUE ADDED TAX
V.A.T. is chargeable at standard rate on deliveries made any UK mainland address.
All sizes and capacities are approximate.
These, along with patterns, may be subject to change.
While we make every effort to deliver on time, no liability will be accepted for delays caused by circumstances beyond our control.
Samples can be supplied on request and charged for, and they will be credited when returned within thirty days providing they are received back in the condition they were supplied. Carriage for samples will be charged for but not credited.